The Nucleotide Company
 

Ordering and Payment Terms

You have the following options when ordering products directly from LAROVA:

  • 24 hour fax ordering
  • Telephone orders
  • E-Mail ordering
  • Mail orders

Please provide us with the following information when ordering:
  • Your name, name of institution
  • Billing and shipping address
  • PO number (if applicable)
  • Catalog number of products and quantities needed
  • Contact person and contact data for questions

24 hour fax ordering

Please send your fax order to: +49 - 3641 - 6285 - 286

 

Telephone orders

We will accept telephone orders from Monday to Friday between 8:00 am and 04:00 pm Central European Time.
Tel.: +49 - 3641 - 6285 - 285

E-Mail ordering

When ordering by e-mail, please direct your orders to info@larova.com

Mail orders

Please send your mail orders to the following address:

LAROVA GmbH
Löbstedter Str. 80
07749 Jena
Germany

Shipping terms

All customers will receive an order confirmation either by fax or by email. The shipping waybill number will be sent upon request. Depending upon the nature of the product, shipments are made by post, on blue-ice bricks or on dry ice. The standard shipping term is CPT (Incoterms 2010). Larova decides on the shipping carrier. Alternatively, customer may arrange shipping himself or elect a carrier of his choice, e.g. by providing his carrier account number. In this case, products will be shipped at customer's risk and Larova will not be liable for loss, damage or thawing of products.

Prices and Charges

Prices of products and freight charges will be indicated in our quotations. Freight charges will be prepaid and added to the invoice. If you need information on freight charges for your particular order, please contact us with all necessary information. Larova will not pay any duties, taxes or customs fees.

Patent Disclaimer

Unless explicitly stated, no license or immunity under any patent is either granted or implied by the sale of any of our products. Larova does not warrant that the resale or use of its products delivered will not infringe the claims of any patent, trademark or copyright covering the use of the product itself or its use in the operation of any process. Furthermore, the purchaser assumes all risks of patent, trademark or copyright infringement associated with any such use, combination or operation.

Payment Terms

Invoices will be issued after your order has been shipped and will be sent to the billing address by seperate mail. Invoices will not be included within the shipments. All invoices are in EURO (€) currency. Invoices in USD currency can be issued upon request. In case of partial deliveries, separate invoices will be issued after each shipment has left LAROVA GmbH. You will find payment information (bank addresses and account data) on each invoice. LAROVA accepts payment by:

Check
Please send your payment checks to the following address:

LAROVA GmbH
Loebstedter Str. 80
07749 Jena
Germany

We kindly ask you to make sure that our invoice number and your customer number appear on the cheque.

Wire transfer
Please remit your payments to one of the bank accounts indicated on our invoice.

LAROVA GmbH accepts the following credit cards:

  • VISA
  • Mastercard

If you wish to pay by credit card, please provide the following credit card information:
  • Card holder
  • Card number
  • Expiry date
  • Three-digit check code (usually to be found on your card's back side in the upper right corner of the signature field)