Ordering
You have the following options when ordering products directly from LAROVA GmbH:
ˇ Online ordering
ˇ 24 hour fax ordering
ˇ Telephone orders
ˇ Mail orders
Please provide us with the following information when ordering:
ˇ Your name, name of institution
ˇ Billing and shipping address
ˇ PO number (if applicable)
ˇ Catalog number of products and quantity needed
ˇ Contact person and contact data for questions
Online ordering
Larova products can be ordered online. When ordering by e-mail, please direct your orders to info@larova.com or your local distributor.
Telephone orders
We will accept telephone orders from Monday to Friday between 8:00 AM and 4:00 PM Central European Time.
+49 - 3641 - 6285 - 285
24 hour fax ordering
Please send your fax orders to:
+49 - 3641 - 6285 - 286
Mail orders
Please send your mail orders to the following address:
LAROVA GmbH
Löbstedter Str. 80
07749 Jena
Germany
Shipping Terms
All customers will receive a fax confirmation of the order with invoice and shipping waybill number. Products that do not require cooling as well as products that can be shipped on blue ice are shipped by General Overnight (most European countries) or by UPS Express service (other destinations). Proteins and other products that need to be sent on dry ice are shipped by General Overnight (most European countries) or by FedEx (other destinations). All domestic shipments within Germany are sent by General Overnight Express service. If you wish your order to be shipped by a different carrier, please contact us and provide all necessary information with your order. All orders are shipped FCA / FOB (Incoterms 2000).
Prices and Charges
Please note that the prices of products in the catalog and on our website do not include freight charges, duties, taxes or customs fees. Freight charges will be prepaid and added to the invoice. Freight charges for online orders are indicated when you check out of the online store. If you need information on freight charges for your particular order, please contact us with all necessary information. Larova will not pay any duties, taxes or customs fees. Products and prices are subject to change without notice. Current pricing will be confirmed at the time of your order. No minimum order required. Products that are in stock are shipped immediately (same or next day). If products are on back order, the estimated delivery date is indicated on the order confirmation. Shipping charges only apply to the first shipment, all back order items will be shipped free of charge.
Patent Disclaimer
Unless explicitly stated, no license or immunity under any patent is either granted or implied by the sale of any of our products. Larova does not warrant that the resale or use of its products delivered will not infringe the claims of any patent, trademark or copyright covering the use of the product itself or its use in the operation of any process. Furthermore, the purchaser assumes all risks of patent, trademark or copyright infringement associated with any such use, combination or operation.

